FAQs • Lewiston, ID • CivicEngage

3. My cat is up a tree. Can you come get it down?: Generally, no. While we do understand that being separated from a family companion is upsetting, most cats who climb up into a tree generally find their way down on their own and in a healthy condition. Many cats that climb into the safety of trees do so because they are frightened. These frightened animals generally will not allow unfamiliar firefighters to pluck them out of the tree. If you have a unique animal rescue situation, please call Lewiston’s non-emergency dispatch line at 208-746-0171 and they will help you determine if the Fire Department or another resource can help reunite you with your family companion.

4. Where do I place smoke detectors in my home?: Take a look at the Smoke Alarm and CO2 Information (PDF) for more information.

5. What are my responsibilities if I live on a fire access road?

If you live on a flag lot or your house is some distance from the nearest street, then most probably you live on an established fire apparatus access road. The Lewiston Fire Department asks that you check the current condition of your fire apparatus access road.

Fire Code Requirements

These items are Fire Code requirements. The Fire Department will notify homeowners when problems are observed, however, that observation may occur only when a fire engine or ambulance cannot make access during an emergency. Unfortunately, this is how many problems are found. Please take a moment to check the condition of your fire apparatus access road. Attention to these items will ensure the quickest, most efficient response by the Lewiston Fire Department. You don’t want us delayed when seconds may make the difference.

Are any vehicles including campers and/or ATVs parked in the required width/depth of the fire apparatus access road? Fire apparatus access roads must not be obstructed in any manner, including the parking of vehicles and maintained clear to a height of 13 feet 6 inches. The minimum widths and clearances must be maintained at all times.
Is there an address sign at the street? Approved address signs must be provided for fire apparatus access roads to identify such roads or prohibit the obstruction thereof. Signs must be maintained in a clean and legible condition at all times and replaced or repaired when necessary to provide adequate visibility. Remember, you also need at least a 4 inch high address attached to your house that contrasts the color of your house.
Is there sufficient base and gravel to provide all weather access? The fire apparatus access road surface must be constructed and maintained to City of Lewiston Public Works standard.
Is the fire apparatus access road longer than 150 feet? Dead-end fire apparatus access roads in excess of 150 feet in length must be provided with an approved area for turning around fire apparatus. This area must also be maintained in an unobstructed manner at all times.

6. What do firefighters do when they are not responding to emergency calls?

In the old days, firefighters played cards and took it easy while waiting for the next fire. Now every minute of the day is packed with activity. Emergency Medical Service (EMS) calls take up much of the day along with:

Maintenance of the vehicles and the equipment they carry
Daily fire and EMS training
Public education
Responding to questions and concerns from the public

7. What is the city's ISO rating for fire protection?: The City of Lewiston has a Class 3 ISO fire protection class rating.

8. What is a firefighter's work schedule like?

Up to 15 firefighters provide emergency services protection 24 hours a day, 365 days a year in what is called "constant staffing." To provide this coverage, each firefighter works 5 alternating 24-hour shifts and then has six days off. For example, a firefighter may have a work cycle that includes:

Sunday
Tuesday
Thursday
Saturday
Monday

Then the firefighter will be off until the following Sunday, etc.

9. When I’m driving down the road and hear/see an emergency vehicle with its lights and sirens on, what is the best thing to do?: According to the Idaho Driver’s Manual, when you hear an emergency vehicle, such as a fire truck, police vehicle or ambulance, you must immediately drive as close as is safely practical to the right-hand edge or curb of the road, clear of any intersection, and stop. Remain stopped until the emergency vehicle has passed.

10. Where can I go to have my fire extinguisher serviced?: Lewiston Fire Department does not endorse any particular company to service extinguishers or alarms. Please refer to the yellow pages in the local phone directory or look up "fire extinguisher service Lewiston, ID" on the internet for a company that carries Underwriters Laboratory (UL) equipment.

11. Who do I contact to donate a house for fire training?: For information on donating a house to enhance firefighter training, contact Safety/Training Chief Keith Weissenfels at Lewiston Fire Department by calling 208-743-3554, ext. 6267.

12. Why do I see fire engines parked at the grocery store?: Our fire companies work 24-hour shifts, which means they eat, sleep, and work at the fire station for 24 hours at a time. They may need to go to the grocery store to purchase food to prepare meals for the day. Because they must be able to respond to an emergency incident at any time, the crew is required to stay together, close to their apparatus, and be prepared to deploy immediately, even from the grocery store, if they get a call.

13. Why do I see firefighters running at the track/exercising in some other way while on-duty?: It is critical that a firefighter’s mind, body, and spirit are able to operate at peak performance in a moment’s notice. The nature of the occupation demands a great deal of physical strength and stamina. As such, firefighters are encouraged to spend approximately one hour each day (on and off duty) exercising. While exercising, the firefighter is still prepared to respond at a moment’s notice to any emergency that may arise.

14. Why does a fire engine respond with an ambulance to a medical call?: In a medical emergency, time is of the essence. Each fire engine has all of the capabilities of an ambulance with the single exception of patient transport to the hospital. In most cases, an engine will arrive on scene prior to the ambulance. Life saving medical assistance can begin immediately in preparation for the arrival of the ambulance and subsequent transport to the hospital. In addition, during complicated medical emergencies, the paramedic from the fire engine will assist the ambulance crew during transport, increasing patient care while en route to the medical facility.

▼
High Reservoir Restoration Project Timeline

Show All Answers

1. January 18, 2023 | Rupture Occurred

At approximately 4:00 a.m., on Wednesday, January 18, 2023, a rupture occurred to the City of Lewiston’s high reservoir located along 16th Avenue in Lewiston. This rupture caused approximately three-million gallons of water to be released from the reservoir and resulted in localized flooding. City staff were at the scene during the incident and worked immediately to secure and assess the situation. An incident command system was promptly established nearby at the Lewiston Police Training Center facility. A Boil Water Alert Order was established at roughly 6:50 a.m. Mayor Daniel Johnson issued a Declaration of Local Disaster Emergency at approximately 11:30 a.m., and the Nez Perce County Commissioners voted to support the declaration. It was then sent to the Governor’s office for review.

2. January 19, 2023 | Council Approves Resolution for Emergency Spending: The Lewiston City Council declared an emergency at a Special Meeting on Thursday, January 19, 2023, and unanimously voted to authorize city personnel to spend up to $200,000 to purchase materials and services necessary to repair or replace water system infrastructure without needing to follow formal bidding procedures. “Essentially this expedites the process, if needed, to ensure staff can respond quickly to this emergency,” Public Works Director Dustin Johnson said. “This work is being done to help isolate the reservoir from the remainder of the city’s system.” View Resolution 2023-6, Emergency Expenditures - Water Storage.

3. January 25, 2023 | Reservoir Drained and Isolated from System: Between January 18th and January 25th, the City of Lewiston Public Works Department worked around the clock to restore regular service to water customers that remained under the boil water order. On January 25, 2023, staff drained the reservoir and were successful in isolating the reservoir and switching that portion of the water system to a different water source.

4. January 26, 2023 | Boil Water Order Lifted: The Boil Water Order was lifted on January 26, 2023, at approximately 5:00 p.m. The purpose of the Boil Water Order was precautionary. Since a rupture occurred and there was a hole in the reservoir, exposing the water it held to the atmosphere, it was open to possible contaminants, according to standards and regulations set by the Department of Environmental Quality. Water samples were taken daily and they all came back showing no contaminants. After the Boil Water Order was lifted, operational staff went to work trying to balance out the system, while other staff continued working with engineers and consultants to analyze how to address the lack of stored water in the system.

5. January 23, 2023 | Council Issues a Continuance of Local Disaster Emergency: At their regularly scheduled meeting on January 23, 2023, the Lewiston City Council voted to approve a continuance of the Local Disaster Emergency.

6. February 7, 2023 | Mayor Issues Order Terminating Local Disaster Emergency: On February 7, 2023, Mayor Daniel Johnson issued an Order Terminating the Local Disaster Emergency order originally instated on January 18, 2023.

7. February 23, 2023 | Technical Update Provided to Staff: A technical document/update was presented to city staff on February 23, 2023, which outlined different scenarios for an interim fix to the reservoir. These scenarios were evaluated on their availability, price, and longevity.

8. March 27, 2023 | Council Approved Recommendation to Reuse the High Reservoir: On March 27, 2023, the Lewiston City Council approved a resolution for the scope of services for a recommendation to reuse the high reservoir. The proposal was to repair what was there and present a design with enough water-holding capacity to provide enough water storage to meet the City’s irrigation requirements.

9. April 17, 2023 | Discovery that First Plan was No Longer Viable: On April 17, 2023, the consulting engineering firm notified the Public Works Director that the first plan option would not be viable based on the compressed timeframe. The team immediately began moving forward with exploring a modified plan.

10. May 2, 2023 | Irrigation Restrictions Begin for Affected Water Customers: Irrigation restrictions for all City of Lewiston water customers within the highlighted service area shown on this map were initiated and will remain in effect until further notice. These customers are being asked to use hand-watering methods only. This involves using a hand-held hose equipped with an automatic shut-off mechanism, such as a pistol nozzle, a trigger-spray hose nozzle, or other automatic positive shut-off nozzles.

11. May 3, 2023 | Council Amends Emergency Expenditures Resolution: Due to a need for additional funds for the High Reservoir restoration repairs, Council approved an amendment to the previous resolution authorizing emergency expenditures, authorizing an additional $2,600,000.

12. May 4, 2023 | Council Approves Second Proposed Plan and Contractor Moves Forward: At a special meeting held on May 4, 2023, the Lewiston City Council approved the newly proposed solution, which includes removing the damaged roof of the high reservoir, placing a liner inside the high reservoir, and covering the high reservoir with a floating cover.

13. May 12, 2023 | Demolition Begins

Demolition of the City's high reservoir roof structure is currently in progress. Once the demolition is completed, the site cleanup will commence, followed by the construction of the concrete reservoir walls. We understand the importance of keeping our community informed, and we will make sure to provide updates on the progress of this project.

Please note that irrigation restrictions remain in effect for the City of Lewiston water customers within the service area identified on the service area map, which can be accessed at https://www.cityoflewiston.org/752/Irrigation-Restrictions.

With the temperatures rising, the demand for irrigation water is also on the rise. City staff is keeping a close eye on the water system and how it is functioning as the temperatures continue to climb. Based on how the system continues to run as temperatures rise, modifications may be made to irrigation restrictions.

14. May 19, 2023 | Demolition is Complete

The demolition and cleanup of the City's high reservoir roof structure is complete. All the materials depicted in the photo provided in the slideshow shown above have been removed from the site. Moving forward, the next step will be to prep the concrete structure and piping. Staff is also finalizing the construction design for approval through the Department of Environmental Quality.

Please note that irrigation restrictions remain in effect for City of Lewiston water customers within the service area identified on the service area map, which can be accessed at https://www.cityoflewiston.org/752/Irrigation-Restrictions.

As temperatures rise, the demand for irrigation water increases. Our city staff closely monitors the water system's functionality in response to these rising temperatures. Thanks to our customers' understanding and cooperation, we have successfully averted a system failure despite the high demand for irrigation water during this season. Historical water usage data confirms that, without the community’s water conservation efforts, the normal demand would have surpassed the available water supply.

15. June 5, 2023 | Working with the DEQ

Staff have been working closely with the Department of Environmental Quality (DEQ) regarding proposed future construction plans. The DEQ has assured staff that they will work in partnership with the City to expeditiously review the submittals provided. Given the unique circumstances, everyone involved with the project is working to find ways to get the high reservoir back on line as quickly and as safely as possible. As of today, the most critical item that will impact the schedule is the procurement, manufacturing, and delivery of the materials necessary for the project. Currently, everything remains on schedule.

Why hasn't the City loosened irrigation restrictions? Unfortunately, it is not feasible to lift the restrictions in the high zone, which encompasses the area from Normal Hill to Bryden and heavily relies on wells from other zones due to the absence of stored water in the high reservoir.

Lewiston's irrigation restrictions are unique compared to more traditional water conservation efforts typically implemented in other communities. Unlike water conservation measures implemented due to insufficient water supply, Lewiston has an abundance of water to serve its customers. Therefore the limitation isn't the amount of water available, instead, the issue is the capacity of the current system to deliver water efficiently.

The undersized pipes used to transfer water from the wells to the high zone were not designed to be transmission mains. In essence, the current infrastructure is unable to keep up with the demand, akin to trying to drink through a small straw, during peak usage. Additionally, the presence of multiple pressure zones within the system, dictated by the local topography, makes it challenging to provide designated irrigation windows for entire neighborhoods.

Our primary objective is to prevent sudden surges in demand that could potentially overwhelm the system. While there is capacity within the system, a significant portion of it needs to be reserved for fire flow demand, ensuring public safety in case of emergencies. We are exploring ways to allocate some of the system's capacity without compromising our ability to provide adequate fire flow.

At present, the system is capable of satisfying two out of the three major demands: fire flow, and domestic usage, but not regular irrigation. We are working to find a balance that allows for additional irrigation allocation without encroaching on the crucial fire flow capacity.

Individuals who are disabled or elderly may be eligible for an alternative watering schedule tailored to their needs. To inquire about this option and obtain further information, please contact the City of Lewiston Public Works office at 208-746-1316 or reach out via email at publicworks@cityoflewiston.org. Our team will be happy to assist you and provide additional details.

Thank you for your understanding as we navigate this complex situation together. We remain committed to exploring alternatives that strike the right balance between meeting our community's diverse needs while maintaining the water system's safety and stability.

16. June 20, 2023 | Restoration Project is 65% Complete

The on-site preparation work for the city's high reservoir wrapped up this month, following the completion of repairs to the exposed wall. The Liner materials arrived on June 16th, and crews will begin the installation process this week.

The floating lid will be the next phase in the repair process, and that is expected to arrive the first week of July.

The project remains on schedule at 65% complete.

Irrigation restrictions remain in place. More information about restrictions can be found at https://www.cityoflewiston.org/752/Irrigation-Restrictions.

17. July 7, 2023 | High Reservoir Liner Installed

The installation of the liner for the high reservoir has been successfully completed, marking a significant milestone. Furthermore, the installation of the floating cover has commenced this week, bringing us closer to the project's completion.

In the upcoming phases, our focus will be on commissioning the new piping network, a crucial step in ensuring the seamless functionality of the reservoir.

As a reminder, please note that irrigation restrictions will remain in effect until the high reservoir is fully operational again. We appreciate your understanding and cooperation during this period.

Irrigation restrictions will remain in effect until the high reservoir is back online.

18. July 31, 2023 | Irrigation Restrictions Lifted

Public Works Director Dustin Johnson has signed an order for the Termination of Outdoor Irrigation Restrictions.

Now that the City’s high reservoir is restored, irrigation restrictions have been lifted for all City of Lewiston water customers. Final modifications, including installing the liner and floating cover, were completed earlier this month. After these important steps were taken, proper disinfection and testing was completed, ensuring that the water and the infrastructure meets industry standards for daily use.

Although the irrigation restrictions have been lifted, the City of Lewiston respectfully asks water users to gradually resume their irrigation practices in the coming days. During the restriction period, the public water system was utilized at a reduced rate. By slowly increasing irrigation consumption, we can ensure the smooth operation of the mechanical systems to handle the typical summer water demands and allow sufficient time for the grass to absorb the water.

“The City of Lewiston appreciates the community's understanding as we have navigated these monumental challenges over the last six months,” Public Works Director Dustin Johnson said. “Credit goes to the people who put in long hours in difficult conditions to get the water system back to normal.”

“This signifies an important step forward in our journey to recovery,” Mayor Dan Johnson said. “The City is committed to investing in its valuable assets, including critical infrastructure. This unforeseen incident came with challenges, but our community’s resilience shines through.”

View all High Reservoir Restoration Project updates on the City's website at: https://www.cityoflewiston.org/755/High-Reservoir-Restoration-Project.

▼
Human Resources - Employment

Show All Answers

1. How do I apply for a City of Lewiston position?

All open positions with the City of Lewiston are posted on our Career Opportunities page. Click on the position you would like to apply for, then click "Apply Now" in the top right corner. You will be prompted to create a login and build an account. Once completed, hit submit. Once your account is created, you will be able to quickly and easily apply for any available positions.

Please contact Human Resources if you have a disability that requires an accommodation.

2. Can I submit one application for multiple positions?: No, you must submit a separate online application for each position. You can also only apply for positions posted online that are open. Generic applications are not accepted.

3. When will I hear back about my application?: Applications are typically reviewed following the closing date by the hiring department. Human Resources tries to send notifications via email as soon as possible, however, the review process can take several weeks. We kindly ask you do not contact Human Resources regarding the status of your application.

4. I don't have access to a computer. Where can I apply?: The Lewiston City Library has computers accessible to the public.

5. Do you hire seasonal/temporary employees?: Yes, the City has several opportunities for seasonal and/or temporary work. The majority of the City’s seasonal and temporary hiring is done during the spring, March through June.

6. Do I have to have a resume and / or cover letter?: Some positions require a resume and cover letter and some do not. You have the opportunity to attach them even when they are not required.

7. Who is involved in the hiring process?: Hiring is a collaborative effort between Human Resources and the hiring department.

8. How can I be alerted to new job opportunities?: From our Career Opportunities page, click "Menu" in the top left corner. Select the types of careers you are interested in being alerted about, then click "Subscribe" and complete the Job Interest Card page.

▼
Human Resources - Retirement

Show All Answers

1. What about notifying my department of my exit date?: The City of Lewiston Policy requires a minimum of 14 days’ notice to be considered as having left in good standing. If you are retiring, however, you will want to give as much advance notice as possible. Human Resources recommends 60 to 90 days’ notice so we can process the paperwork for Public Employee Retirement System of Idaho (PERSI) and schedule a visit to answer any questions you might have.

2. Do I have to sign up for COBRA?

Consolidated Omnibus Budget Reconciliation Act (COBRA) coverage for medical, dental, and vision is available and yes, it is expensive. You are paying the total health care premium plus 2 to 15% depending on our plan year. Please let us know and we can provide the exact figures to you.

Other Options

There are options besides COBRA to consider and you should be checking into these options well before your big day. The Affordable Care Act (ACA) is available and can be more affordable than COBRA. To find out what it would cost for you (or you and your dependents), contact one of Lewiston’s local insurance companies to discuss plans and rates. You may visit the Idaho Exchange website or the Washington Exchange website if you prefer to do it yourself.

3. What else do I need to know?

You will receive your final check from the City on the payday following your last day worked. If you wish to contribute any of your vacation or comp-time payout to the Public Employee Retirement System of Idaho (PERSI) Choice or one of the other pre-tax plans available, call Payroll at 208-746-3671, ext. 6207 at least 2 weeks before your last day. If you have questions - please email Human Resources or call 208-746-3671, ext. 6205.

Legacy Tree

Retirees with at least 15 years of service with the City of Lewiston will receive a "Legacy Tree" planted in their honor in one of our City parks, along with a plaque with their name and dates of service. Many retirees appreciate being able to take family members to see "their" tree. Employees must leave in good standing.

▼
Lewiston Library

Show All Answers

1. What are the library's hours?

Monday through Wednesday
10 am to 7 pm
Friday through Saturday
10 am to 5 pm

2. Where is the library located?: The Lewiston City Library is located at:
411 D Street
Lewiston, ID 83501

3. How do I get a library card?: Any Lewiston City resident is eligible to receive a library card. Applicants for library cards must present identification and proof of residence.

4. If I'm a visitor to Lewiston, may I use the library internet and computers?: Yes, we have guest passes available for visitors at no charge.

5. Is it possible to scan or copy documents at the library?: Yes, you may scan and save a document to a personal memory device (USB flash drive, thumb drive, etc.) at no charge. Copies are $0.10 per page for black and white documents and $0.50 per page for color.

6. If I cannot read small print any longer, what options are there for me to still enjoy books and stories?: The library has a great collection of large print books and audio books. You can also sign up at the library for the Talking Book Service provided through the Idaho Commission for Libraries.

7. How can I volunteer at the library?: Volunteers are important to the work of the library. By generously donating their time, talent, and skills, volunteers allow the library to enhance and extend programs and services. Applications are available at library help desks.

▼
Parks & Recreation

Show All Answers

1. How do I get a handicapped parking permit?: View the Disability License Plates and Placards (PDF) from the Idaho Transportation website for more information.

2. How do I get a residential parking permit?: Residential parking permits are only required for certain areas around Lewis and Clark State College. To obtain a permit, call the Parks and Recreation Department at 208-746-2313. You may also stop by the Community Center located at 1424 Main Street in Lewiston.

3. How do I reserve a park/facility?: To rent a facility, please call the Parks and Recreation Department at 208-746-2313. More information about the different parks and facilities can be found on the Parks and Facilities page.

4. How many City parks are there?: The City of Lewiston has over 20 parks. A list of these parks can be found on the Parks Directory page.

5. What types of activities and events are available through Parks and Recreation?: A current listing of activities and events is located on the Programming page.

6. Where is the City dog park?

Penny’s Memorial Dog Park is located at:
2514 3rd Avenue N
Lewiston, ID 83501

You may call Penny’s Memorial Dog Park at 208-746-2313.

▼
Parks & Recreation - Cemetery

Show All Answers

1. What is the cost for a burial plot? Opening and closing costs?: Please view the Fee Brochure (PDF) for more information.

2. Can I pre-pay for a plot and opening and closing costs?: Burial plots can be purchased before they are needed, but opening/closing costs cannot be pre-paid.

3. What are the size restrictions for a headstone?: On a standard adult plot, headstones can be up to 4 feet wide and up to 2 feet deep, which must include a 6 inch concrete border around the headstone. There are no height restrictions on a headstone. Prior to ordering a headstone, contact the Cemetery Office to ensure appropriate sizing for a specific plot.

4. What are the regulations for decorations/plantings at a gravesite?

Planting

A Planting Application (PDF) must be filled out and approved by the Parks and Recreation Director, or his/her designee, prior to planting. All plantings must be done in the headstone row and on the individual’s plot. This should be considered when ordering a headstone, and a smaller headstone should be requested if a planting is desired.

Any oversized, or climbing, species of plant is prohibited. Any planting that would encroach on another person’s plot is also prohibited. Contact the Cemetery Office with specific questions. Check out the Cemetery Rules and Regulations (PDF) for more information.

The City’s Authority

The City has the authority to remove any flowers, trees, shrubs, or plants, as soon as they become unsightly, dangerous, or diseased, or when they do not conform to the standards maintained by the City. It is not recommended to plant or leave items of sentimental value at a gravesite in case they are damaged, stolen, etc. Artificial flowers are allowed but the placing of the following items is prohibited:

Boxes
Chairs
Glass
Iron cases
Metal designs
Ornaments
Settees
Shells
Toys
Vases
Wood
Similar articles

▼
Police Department

Show All Answers

1. Can I get a background check done at the Lewiston Police Department?: The Lewiston Police Department does not do background checks. Call the Idaho State Police at 208-884-7130 for more information.

2. Do you have free bike helmets for kids?: The Lewiston Police Department does not currently provide free bike helmets for children.

3. How do I bail someone out of jail?: Call the Nez Perce County Sheriff’s Office at 208-799-3132 or check their website for details.

4. How do I find out if someone is in jail?: Call the Nez Perce County Sheriff’s Office at 208-799-3132 or check their website for details.

5. How do I get a handicapped parking permit?: Information and application are available by viewing the Disability License Plates and Records (PDF).

6. How do I get a VIN inspection?: If the vehicle is running/drivable contact Assessor’s Office in the Courthouse located at 1230 Main Street in the Auto License/Vehicle Registration Office, 8 am to 5 pm Monday through Friday. Vehicles with no Vehicle Identification Number (VIN) Inspections take place after 4:30 pm. Call 208-799-3026 for information. If the vehicle is inoperable, call the Lewiston Police Department at 208-746-0171.

7. How do I register my vehicle?: Vehicle registrations are done at the Nez Perce County Assessors Office in the Courthouse at 1230 Main Street in the Auto License/Vehicle Registration Office located to the west of the Auditor/Recorder Office. The hours are from 8 am to 5 pm, Monday through Friday. Vehicles with no Vehicle Identification Number (VIN) inspections take place after 4:30 pm. Call 208-799-3026 for information.

8. How do I request a copy of a police report?

To obtain a police report in a misdemeanor or infraction case, you can go to the Lewiston Police Department and ask for the Police Report Request Form:
1224 F Street
Lewiston, ID 83501

Review Process

Complete the form and return it to the Police Department in person, via U.S. mail, fax (208-746-6179) or by email. The request will be sent to the City Attorney’s Office for review and you will be notified where and when to pick up the report or the reasons for denying your request. This process usually takes anywhere from two days to one week.

Attorneys

Please do not request a police report using this process if you are an attorney representing a client in a misdemeanor or infraction matter. In those cases, the City Attorney’s Office will respond to your Request for Discovery pursuant to the Idaho Criminal Rules.

9. What are the City parking rules?: Take a look at the City Parking Code for more information.

10. What should I do if I am involved in a traffic collision?: If there are injuries or the collision is blocking traffic call 911. If not, call the Police Department at 208-746-0171.

11. Where can I dispose of prescription medication?

The Lewiston Police Department does accept unused prescription drugs for disposal. The Investigations Section placed a prescription drug turn in box in the lobby of the Police Department for use by the public. The idea behind the prescription drug turn in box is to allow for the safe disposal of unused medications. Proper disposal keeps medications from contaminating our waterways (flushing them down the toilet) and more importantly out of the hands of our youth and others who might steal them from a loved one’s medicine cabinet. If you have questions you can call the Police Department at 208-746-0171.

Accepted Items

Medication for pets
Ointments
Patches
Prescription drugs
Samples
Unfilled prescription slips

Unaccepted Items

Bio-hazards
Illegal drugs
Inhalers
Liquids
Syringes

12. Where can I get my fingerprints done?: Fingerprints are taken at the Police Department only on Tuesdays, Wednesdays, and Thursdays between 1:30 and 4:30 pm. Due to the high volume of requests, fingerprints are only done for Lewiston residents and/or Lewiston businesses. The first fingerprint card is $10, each additional card is $3, payable in cash or check made out to the "City of Lewiston".

▼
Police Department - Animal Control

Show All Answers

1. How do I license my dog?

Dogs can be licensed at Lewiston City Hall. Dogs can also be licensed at The Lewis Clark Animal Shelter. You may call the shelter at 208-746-1623, or visit them at:
6 Shelter Road
Lewiston ID 83501

Documents & Fees

Many local veterinarians also sell animal licenses. A current rabies certificate (within the last 3 years) is required. Fees depend on dog status. For details see the following Lewiston City Codes:

Animals and fowl - Chapter 8, Section 8-23
License required - Chapter 8, Section 8-24
Information required - Chapter 8, Section 8-25
Annual license fee

2. How do I license my cat?: Cats do not require a license in the City of Lewiston.

3. I have been bitten by an animal what should I do?: If it is an emergency or significant injury, call 911 immediately. For all other situations, call the Police Department at 208-746-0171 to report the incident. All animal bites have to be investigated.

4. I want to adopt a pet. What do I do?: You may call the Lewis Clark Animal Shelter at 208-746-1623 or visit them at:
6 Shelter Road
Lewiston, ID 83501

5. I want to give away my dog or cat. What do I do?: You may call the Lewis Clark Animal Shelter at 208-746-1623 or visit them at:
6 Shelter Road
Lewiston, ID 83501

6. What if I lost my pet?: You may call the Lewis Clark Animal Shelter at 208-746-1623 or visit them at:
6 Shelter Road
Lewiston, ID 83501

7. Where can I get my pet spayed/neutered?: You may call the Lewis Clark Animal Shelter at 208-746-1623 or visit them at:
6 Shelter Road
Lewiston, ID 83501

8. Where is the Animal Shelter?: The Lewis Clark Animal Shelter is the contract shelter for the City of Lewiston. You may call the Lewis Clark Animal Shelter at 208-746-1623 or visit them at:
6 Shelter Road
Lewiston, ID 83501

9. Where is the City dog park?

Penny’s Memorial Dog Park is located at:
2514 3rd Avenue N
Lewiston, ID 83501

You may call the dog park at 208-746-2313.

▼
Police Department - Parking & Traffic Tickets

Show All Answers

1. How do I pay a parking ticket?

Parking tickets can be paid in person at City Hall at the Customer Service/Utility Billing desk or over the phone with a credit card by calling 208-746-3671 ext. 0.

2. How do I dispute a parking ticket?: If you would like to dispute a parking ticket, please fill out this online form. Parking Dispute Form.

3. How do I contest a traffic citation?

All traffic citations are contested through the court process. Please contact the Nez Perce County Court at the following address or call 208-799-3020:
1230 Main Street
Lewiston, ID 83501

You can view the Nez Perce County website and look under Criminal Court Proceedings and Traffic Citations for additional information.

4. How do I get a residential parking permit?: Residential parking permits are only required for certain areas around Lewis and Clark State College. To obtain a permit contact the Parks and Recreation Department at the Community Center at the following address or call 208-746-2313:
1424 Main Street
Lewiston, ID 83501

▼
Police Department - Reporting

Show All Answers

1. How do I report a crime?: If an emergency or a crime is in progress, call 911 immediately. For all other situations call 208-746-0171.

2. How do I deal with a trespasser on my property?: If it is an emergency, call 911. If it is not an emergency, call the Police Department at 208-746-0171 and explain the situation.

3. How do I obtain a restraining order?: If an emergency or a crime in progress, call 911 immediately. To inquire about obtaining a restraining order please call the Nez Perce County Court at 208-799-3020. They are located at:
1230 Main Street
Lewiston, ID 83501

4. How do I report a missing person?: If it is an emergency, call 911. If it is not an emergency, call the Police Department at 208-746-0171 and explain the situation.

5. I am getting scam calls. What should I do?

Do not give any caller any personal or financial information or confirm any information they already have, not even your name. If they are legitimate they should already have your information. If you did not contact them or already do business with them it is recommended that you hang up on them and call them back through a known phone number published in the phonebook or other directory. If they continue to call check with your phone company regarding call blocking features. You can screen your calls as well using caller ID functions on your phone.

Personal Information

If you have provided personal financial information and believe you are being defrauded or had your identity stolen, you should contact all of the involved financial institutions and have your accounts blocked, frozen or closed and follow their instructions on how to address the issues. If you have incurred a financial loss or had your identity used fraudulently call the Police Department at 208-746-0171 and explain your situation.

6. I need to evict someone what do I do?: Call the City of Lewiston Community Development Department at 208-746-1318.

7. What can I do about dirt bikes & ATVs being ridden in my neighborhood?: Some vehicles of this type are legal to operate on the street. Please call the Police Department at 208-746-0171 when this occurring.

8. What can I do if I think my identity has been stolen (identity theft)?: Call your bank or financial institution that handles the account(s) in question. Explain the situation to them on what has occurred follow their instructions regarding their account. Call every financial institution and credit card company you have an account with, as well as the credit bureaus and explain that you believe your identity may have been stolen and ask them what steps to take. If you believe your wallet, identification or credit cards or mail has been stolen from you, call the Police Department at 208-746-0171.

9. What can I do if my neighbor is always playing loud music/being noisy?: If this is going on right now and you would like an officer to respond please call 208-746-0171 and explain the situation. Lewiston City Code states in Section 24-38: Noise or excessive or unnecessary sound prohibited. (a) No person shall make any noise(s) or excessive or unnecessary sound(s) which disturbs, injures or endangers the comfort, convenience, repose, health, peace, safety and welfare of any other person or persons or of any residential neighborhood within the limits of the city of Lewiston. If you want to make a formal complaint please call the Lewiston Police Department.

10. What do I do about annoying/threatening phone calls?: If an emergency or a crime is in progress, call 911 immediately. For all other situations, call the Police Department at 208-746-0171 and explain your particular situation. If your situation warrants a report an officer will be assigned to contact you. If the incident is less serious you can consider installing call blocking on your phone, caller ID on your phone or screening your calls.

▼
Public Works

Show All Answers

1. How do I get utilities located before I dig?: Idaho law requires that anyone digging at any depth needs to call for utility locates before you dig - it saves time, money, and ensures public safety! The City of Lewiston only locates utilities within the public right-of-way but for any digging on private property, a request for utility locates needs to be submitted to the Idaho Digline by calling 800-342-1585 or by visiting the Idaho Digline website.

2. How do I report a sight obstruction?: If you notice a sight obstruction, please contact Public Works at 208-746-1316 extension 0 or publicworks@cityoflewiston.org and we will document the area and send a notice to the property owner for it to be trimmed.

3. Who takes care of the broken/cracked sidewalks?: Sidewalk problems or complaints should be reported to the Public Works Department at 208-746-1316 extension 0 or publicworks@cityoflewiston.org.

▼
Public Works - Sanitation

Show All Answers

1. How do I request a trash can or upgrade my trash can size?: You can request a trash can or change your current trash can size by calling the Utility Billing Department at 208-746-3671 extension 0 or by emailing your request to ub@cityoflewiston.org.

2. What are acceptable recyclable items?

Acceptable Items

With Single-stream recycling, you no longer need to separate your recyclables. The following are acceptable recyclable items:

Aluminum cans, foil, and trays. Steel and tin cans. Please rinse all containers. Labels are okay.
Paper Cartons:
- Catalogs
- Cereal Boxes
- Flattened Cardboard
- Junk Mail
- Magazines
- Newspaper
- Office Paper
- Paper Grocery Bags
- Phonebooks
Plastic household containers. Please rinse and remove caps. Labels are okay. No containers that contained motor oil or other hazardous waste.

Unacceptable Items

Do not put the following in your recycling cart:

Batteries
Electronics
Fluorescent Bulbs
Glass
Hazardous Waste
Medical Waste
Plastic Bags
Styrofoam

3. What do I do with all of these leaves?: Lewiston residents are responsible for their own leaf cleanup. Leaves can be self-hauled to Clearwater Composting or added to the residential yard waste curbside pickup.

4. My garbage was not picked up today. Who do I call?: All mobile carts must be placed out at the curb by 7 am on your garbage collection day. If your garbage was not picked up, and you had your cart out by 7 am, please call Sunshine Disposal and Recycling at 208-743-4075.

▼
Public Works - Stormwater

Show All Answers

1. What is the Stormwater Drainage System Services user fee?

On June 12, 2023, City Council adopted Ordinance No. 4882 which establishes a Stormwater Drainage System Utility and grants the City authority to collect user fees for stormwater drainage system services. These user fees would be dedicated to the operation, maintenance, and improvement to the City's stormwater drainage system to ensure compliance with the federally mandated regulations of the Municipal Separate Stormwater Sewer System (MS4) Permit.

The Stormwater Drainage System Services user fees shall function like the Wastewater user fees, Water user fees, and Solid Waste (Sanitation) user fees which are set by resolution of the City Council and placed in a dedicated enterprise fund.

For more information on the Stormwater Drainage System Services user fees going into effect on January 1, 2024, please visit the Stormwater Drainage System Utility page.

2. How does this Stormwater Drainage System Utility benefit me?

The City’s stormwater drainage system collects stormwater runoff from developed properties within Lewiston helps prevent flooding of residential and commercial properties, ensures that drainage from future growth does not impact existing properties, helps prevent damage to City roads, and protects the health of the public and the environment by reducing pollutants discharged to the system.

For more information, please visit the Stormwater Drainage System Utility page.

3. Why is the City proposing a Stormwater Drainage System Services user fee now?

The City’s existing stormwater drainage system has gone without a dedicated revenue source for decades which has resulted in deteriorated stormwater infrastructure throughout the City. In addition, the City is facing federal regulatory requirements to comply with the National Pollutant Discharge Elimination System (NPDES) Phase II Municipal Separate Storm Sewer System (MS4) Permit issued in 2020. The primary regulatory law is:

Federal Clean Water Act (CWA) – Phase II of the CWA, the National Pollutant Discharge Elimination System (NPDES), requires that the City be covered under and comply with a Federal stormwater permit in order to legally discharge municipal stormwater into local waterways (e.g. Lindsay Creek, Clearwater River, Snake River, etc.). The City has been under the NPDES Municipal Separate Storm Sewer System (MS4) Permit since November 1, 2020. In order to comply with the permit, the City must implement a stormwater program which meets the following requirements:

Public Education, Outreach, and Involvement;
Finding and Eliminating Illegal Polluted Discharges;
Construction Site Erosion and Sediment Control
Post-Construction Stormwater Management on New Development and Redevelopment;
Pollution Prevention and Good Housekeeping for City Operations;
Performing Outfall Monitoring and Assessment Activities for Discharges to Water Quality Impaired Stream and Creeks; and
Keeping Records and Preparing Compliance Reports

4. What will the Stormwater Drainage System Services user fee be used for?

The monies collected from your monthly utility bill are deposited into specific revenue accounts called Enterprise Funds. The Stormwater Drainage System Services user fee revenue shall be collected and deposited into a fund designated as the Stormwater Fund and used only for the cost of providing stormwater drainage system services to customers within the City of Lewiston.

This revenue shall be used for the cost of service for the operation and maintenance of the City's stormwater drainage system including all related stormwater administration, planning, repair, improvement and regulatory compliance and enforcement costs, and for any redemption of bonds that are used to finance any system improvement.

The Stormwater Drainage System Services user fees shall function like the Wastewater user fees, Water user fees, and Solid Waste (Sanitation) user fees i.e. set by resolution of the City Council and placed in a dedicated enterprise fund. For more information on the Stormwater Drainage System Services user fees going into effect on January 1, 2024, please visit the Stormwater Drainage System Utility page.

5. What is a "Service Area"?

The Stormwater Drainage System Utility consists of two different service areas that reflect the primary characteristics of the Stormwater Drainage System and the nature and cost of services provided to customers within each service area:

Service Area I is composed mainly of roadway gutters, inlets, and buried pipes
Service Area II is composed mainly of roadway gutters, ditches, and swales (which do not flow into Service Area I)

You can find which Service Area your property is located by using this interactive map and searching by your address.

6. When would I start getting billed for this Stormwater Drainage System Services user fee?

The Stormwater Drainage System Services user fee, like the City’s Water, Wastewater, and Sanitation user fees, underwent a public hearing and presentation to City Council on August 14, 2023. Following the public hearing, City Council amended and approved the resolution with an effective date of January 1, 2024.

For more information on the approved rates, please visit the Stormwater Drainage System Utility page.

7. What does "Impervious Surface Area" mean?: As described in the Lewiston User Fee Study, Impervious Surface Area (ISA) means the total square footage of material on a property that resists or blocks the passage of water into soils as would occur under natural conditions. Examples of impervious surfaces include, but are not limited to, rooftops, roads, alleys, parking lots, sidewalks, patios, decks, graveled areas, and swimming pools.

8. What does "Equivalent Residential Unit" mean?: As described in the Lewiston User Fee Study, an Equivalent Residential Unit (ERU) is the billing unit derived from a property’s Impervious Surface Area (ISA) which determines the stormwater user fee. One (1) ERU is equivalent to 4,500 square feet of ISA.

9. Why can’t we wait to collect these user fees?

Unlike the water, wastewater, and sanitation utilities, the City has not had dedicated user fees to fund, implement, and manage a full stormwater program including an appropriate standard of practice for stormwater asset management and capital improvements. Instead, the City has historically appropriated funds from the general fund to cover the most immediate stormwater drainage system needs. The inability to perform full maintenance functions due to lack of funding has resulted in a significant backlog of system repair, replacement, and improvement projects.

The Municipal Separate Storm Sewer System (MS4) Permit went into effect on November 1, 2020 but the City does not have a dedicated funding mechanism to ensure compliance. Non-compliance with this permit would result in significant fines from the Environmental Protection Agency (EPA), therefore a dedicated funding mechanism needs to be secured to ensure permit compliance as soon as possible.

10. How is the Stormwater Drainage System Services user fee billed?

The City's Stormwater Drainage System Utility is modeled after the Lewiston User Fee Study adopted by City Council on April 25, 2022. This study used a combination of aerial images and Geographic Information System (GIS) technology to measure the amount of Impervious Surface Area (ISA) present on a randomly selected sample of 150 single family residential properties within the City. Based on the data from this sample, the average amount of ISA on single family residential parcels was determined to be approximately 4,500 square feet. The City is using this measurement as the basis for the billing unit of the Stormwater Drainage System Services user fee i.e. the equivalent residential unit (ERU).

The Stormwater Drainage System Services user fees are outlined in Resolution 2023-43 which underwent a public hearing and presentation to City Council on August 14, 2023. City Council amended and approved the resolution at a reduced rate with the effective date of January 1, 2024 remaining.

For more information on the user fees, please visit the Stormwater Drainage System Utility page.

11. Is the sidewalk along my property included in the calculation of my user fee?: No, they are not. Sidewalks fall under the City public road right-of-way and will not be included in the calculation of the Impervious Surface Area (ISA) on your property. As described in Lewiston City Code § 36-258(i), customers who believe that their fees are incorrect have the ability to complete a recalculation application.

12. Is the Stormwater Drainage System Services user fee included in the Utility Assistance Program?

If you currently qualify for the Utility Assistance Program, you are eligible for the Utility Assistance Program rate of the adopted Stormwater Drainage System Services user fees. For more information on the user fees, please visit the Stormwater Drainage System Utility page.

If you would like to see if you are eligible for the Utility Assistance Program, please contact Utility Billing at 208-746-3671 extension 0 or ubinquiries@cityoflewiston.org.

13. What happens if I don’t pay this user fee?

The Stormwater Drainage System Services user fee shall function like the Water, Wastewater, and Solid Waste (Sanitation) user fees. As described in Lewiston City Code § 36.5-16(b), if payment is not made on or before the fifteenth day of the month, the payment shall be considered delinquent; a late fee, as established by the City Council, shall be applied to the account on the twenty-first day of the month. Delinquent payments shall result in special assessments on your property as outlined in Lewiston City Code § 36.5-19. This user fee shall go into effect on January 1, 2024.

For more information on the Stormwater Drainage System Services user fees, please visit the Stormwater Drainage System Utility page. If you have questions about what utility bill payments options are available, please contact Utility Billing at 208-746-3671 extension 0 or ubinquiries@cityoflewiston.org.

14. Why would I pay this user fee if all of my stormwater stays on my property?: The City recognizes that some properties may not contribute to the City’s stormwater drainage system and may be eligible for a waiver upon meeting the criteria established in the Stormwater Drainage System Utility Fee Structure & Credit Policy (PDF). If you have any questions about whether your property would be eligible for a waiver, please contact the Stormwater Coordinator at 208-792-7950 or jwiemer@cityoflewiston.org.

15. Would the City be charged this user fee too?

Yes, the City will be charged this user fee. As the responsible party for the operation and maintenance of streets, roads, and/or publicly owned parking lots, the City must ensure said operation and maintenance is conducted in compliance with the Municipal Storm Sewer System (MS4) Permit to protect water quality and reduce the discharge of pollutants; therefore, a 50% credit is applied to all Impervious Surface Area (ISA) within the public right-of-way.

There shall not be any waiver applied to buildings, facilities, public parks, open spaces, trails, and paths owned by the City of Lewiston per the Stormwater Drainage System Utility Fee Structure & Credit Policy (PDF).

If you have any questions about whether your property would be eligible, please contact the Stormwater Coordinator at 208-792-7950 or jwiemer@cityoflewiston.org.

16. What do I do when a storm water grate is plugged and causing water build up?: Please call the Public Works department at 208-746-1316 extension 0, email publicworks@cityoflewiston.org, or complete this online form so maintenance can be scheduled.

17. When it storms, the stormwater causes a big puddle by my driveway or washes the gravel from the end of my driveway. What do I do?: You can call the Public Works department at 208-746-1316 extension 0, email publicworks@cityoflewiston.org, or complete this online form so we can collect information for review.

▼
Public Works - Street / Traffic Maintenance

Show All Answers

1. How do I report a pothole?: Please call Public Works at 208-746-1316 extension 0 or email publicworks@cityoflewiston.org and let us know the location.

2. How do I request a speed limit change?: Please contact Public Works at 208-746-1316 extension 0, by email at publicworks@cityoflewiston.org, or by filling out your request directly using our Traffic Request Form. Please note: we require a form to be filled out for all requests regardless of your method in contacting our department to ensure proper tracking of each request.

3. Who takes care of the broken/cracked sidewalks?: Sidewalk problems or complaints should be reported to the Public Works Department at 208-746-1316 or by email to publicworks@cityoflewiston.org.

4. How do I report a traffic signal or school crossing light not working properly?: Please contact Public Works at 208-746-1316 or by email to publicworks@cityoflewiston.org. If this is after regular business hours, please contact the Police Department at 208-746-0171.

5. How do I report a street light that is out?: You can report a street light that is burnt out by calling Avista at 208-798-1472.

▼
Public Works - Wastewater

Show All Answers

1. How do I report a manhole cover that is loose?: If you notice a manhole cover that is loose/brokenm please contact Public Works at 208-746-1316 extension 0 or publicworks@cityoflewiston.org.

2. What are the Department of Public Works and the property owner responsibilities for the sewer?: The Department of Public Works is responsible for the public sewer main, which is located in the streets and easements. The property owner is responsible for the house lateral, including the pipe that connects from the public sewer main to the house.

3. What do I do if my sewer is backing up into my house?

If you notice that you have a sewer backup in your drains, please call Public Works at 208-746-1316 extension 0 or email publicworks@cityoflewiston.org. City personnel will troubleshoot. If the City’s main is flowing, the homeowner will then have to contact a plumber to correct the problem.

Please note: If you are a customer of the Central Orchards Sewer District (COSD), you will have to contact them directly at 208-746-9689 with your request as the City does not maintain their wastewater system.

4. What do I need to do in order to connect to the City’s sewer system?

Public Works can put together a quote for equity buy-in fees which are required when connecting to the City's water and wastewater system. If you would like to obtain an EBI quote, please complete this form or contact our office with the following information:

Property address
What kind of structure you are building e.g. single family home, duplex, apartment complex (please include the total number of units), commercial building, etc.

Staff may require additional information from you in order to better tailor the equity buy-in quote to your property. Please provide a name, phone number, and email address so that our staff can effectively communicate with you. Contact us by calling 208-746-1316 extension 0, by emailing us at publicworks@cityoflewiston.org, or in person at 215 D Street, Suite B in downtown Lewiston.

5. What is an equity buy-in fee?

Equity buy-in (EBI) fees are one-time charges for new customers desiring to connect to the City’s water and/or sewer systems. These charges are assessed to recover costs over and above the direct costs associated with connecting a new service to the system.

The EBI charge reflects the expected demand that a new customer will place upon that system and the current depreciated value for the replacement of the system. The charges are reviewed and updated per the annual audit of the system and represent the reasonable prorated share of the value of the system that has been constructed and maintained for the new customer’s use.

All EBI fees collected are deposited in a specific revenue account and are to be used only for the replacement of the capacity of the water and sewer system and not for any other use.

If you would like to obtain an EBI quote, please complete this form or contact Public Works by calling 208-746-1316 extension 0 or by emailing publicworks@cityoflewiston.org.

▼
Public Works - Water

Show All Answers

1. How do I know that the water is safe to drink?: We perform many tests of the water to ensure that it meets all of the State and Federal standards. These tests are performed hourly, daily, weekly, monthly, and yearly from the source waters, the in-plant water, and throughout the distribution system. If you have any questions or concerns, please call Public Works at 208-746-1316 extension 0 or email us at publicworks@cityoflewiston.org.

2. My water is discolored. Why is it brownish in color? Why is it whitish color?

Brownish Tint

A brownish tint in your water could be caused by several things but is normally attributed to iron in the water. This normally comes from the piping within the building itself, such as from old galvanized lines.

White / Milky Color

A white or milky color in the water would normally be caused by a release of oxygen in the water after it is drawn from the faucet. To determine this, draw a glass of water and let it sit for a few minutes. Watch to see if the color slowly disappears from the bottom to the top.

Contact Information

Should you have any problems associated with color, please call Public Works at 208-746-1316 extension 0 or email us at publicworks@cityoflewiston.org. We will be glad to investigate any problem and attempt to determine a solution.

3. My water pressure has dropped off and seems to fluctuate. What could this be?: The water distribution system has various pressure zones. Your water pressure will normally vary only slightly within each zone. If you are seeing a drop or increase in your water pressure, there could be a problem in your building. Most buildings are required to have a pressure-reducing valve installed. These valves maintain a set pressure and when they fail can cause either an increase or a decrease in pressure. Call Public Works at 208-746-0593 to assist in determining your problem.

4. How can I save water?: For more helpful information on water savings visit the WaterSense website.

5. What is the hardness of the water?

The hardness of the water is normally between 25 to 35 milligrams per liter (mg/l ) or parts per million (ppm). Various levels of hardness in terms of calcium carbonate can be described as follows:

Extremely soft to soft 0 to 45 mg/l
Soft to moderately hard 46 to 90 mg/l
Moderately hard to hard 91 to 130 mg/l
Hard to very hard 131 to 170 mg/l
Very hard to excessively hard 171 to 250 mg/l
Too hard for ordinary domestic use over 250 mg/l

Please note: Most manufacturers of dishwashers maintain that after about 120 mg/l of hardness that some means of softening or removal of hardness should be used to ensure no spotting of the dishes.

6. Where do we obtain our water? How much is produced daily? Do we have any reserves?

About 85% of the potable water in the Lewiston system comes from the Clearwater River. It is then treated in a conventional water treatment plant. This consists of clarifying the raw or river water by adding chemicals that coagulate the impurities and then these are settled in a basin. Finally, the water is passed through a mixed media filter. Sodium Hypochlorite is added for disinfection and to maintain a residual in the distribution system.

Fluoride is added to the water as an aid to dental decay. The pH is adjusted to be more neutral to prevent mineral depletion from the piping.

Wells

The remainder of our water comes from wells. Lewiston has six wells. Three are used primarily for irrigation of parks, the cemetery, and a golf course. Three are utilized for domestic needs.

Daily Production

The average daily production annually is 4.1 million gallons per day (mgd). This may peak in the summer months to about 7.5 to 8.5 mgd. The average flow in the winter months is about 1.5 mgd.

Reservoirs

Our system contains six reservoirs and two clear wells that have a capacity of about fifteen million gallons. This is in reserve on a continual basis for domestic, commercial and fire flow use as each day the reservoirs are filled.

7. Will the City test my water for bacteria, chemicals, or other materials?: Yes. The City will perform testing of customers’ water for identified problems or concerns. We have a routine testing program in the distribution system to test for bacteria and chlorine residuals. Daily testing is performed for a variety of other parameters. Other chemical testing is performed quarterly and annually. (See the annual "Water Quality Report").

8. What do I need to do in order to connect to the City's water system?

Property address
What kind of structure you are building e.g. single family home, duplex, apartment complex (please include the total number of units), commercial building, etc.

9. What is an equity buy-in fee?

All EBI fees collected are deposited in a specific revenue account and are to be used only for the replacement of the capacity of the water and sewer system and not for any other use.

If you would like to obtain an EBI quote, please complete this form or contact Public Works by calling 208-746-1316 extension 0 or by emailing publicworks@cityoflewiston.org.

▼
Report an Issue/Make a Request

Show All Answers

1. How do I report overgrown weeds?: For overgrown weeds that are on private property or blocking the right-of-way, please contact Lewiston Police Department - Code Enforcement with the location and description of the issue.

2. How do I report city street, alley, crosswalk, and traffic issues?: All issues with City streets, alleys, road shoulders, potholes/sinkholes, and traffic lights should be reported to Public Works with the location of the problem and the reason for the request.

3. Who do I contact with animal control concerns?

Lewiston Police Department - Animal Control will respond to most animal issues including:

Reports of animal abuse
Barking dogs
Stray dogs
Dangerous animals

To report or inquire about missing pets, please contact the Lewis Clark Animal Shelter.

4. How do I pay or dispute a parking ticket?

Parking tickets can be paid in person at City Hall at the Customer Service/Utility Billing desk or over the phone with a credit card by calling 208-746-3671 ext. 0.

If you would like to dispute a parking ticket, please fill out the Parking Ticket Dispute form.

5. How do I make a public records request?: Requests for public records can be made through NextRequest.

6. How do I report Americans With Disabilities Act (ADA) issues or concerns?

See ADA Compliance page for City procedures and policies related to the ADA.

For ADA issues with streets, traffic, and sidewalks, please contact Public Works.

7. How do I report an abandoned/junk/inoperable vehicle?: Please contact the Lewiston Police Department Code Enforcement at 208-746-0171 and provide the exact location, describe the vehicle make/model/color/type, license plate if visible, and explain why you think it is abandoned (broken windows, damaged, flat tires, been there two weeks, weeds growing around it, etc.).

8. How do I report an RV/Travel Trailer issue?

City Code Sec. 35-76.1. Temporary parking of unoccupied manufactured homes or recreational vehicles shall be permitted on streets, alleys, or highways within the city for not more than seventy-two (72) hours subject to any other and further prohibitions, regulations or ordinances for that street, alley or highway; provided, however, that no water or sanitary facilities are used in any manufactured home or recreational vehicle so parked.

Please contact Police Department - Code Enforcement to report RV/Travel Trailer issues and include the location of the RV, description of the RV and license # if available.

9. How do I report a street light that is out?: Please report street light issues to Avista Utilities.

10. How do I report suspected drug/narcotics activity?

If this problem is happening now and is urgent, please contact the Police Department at 208-746-0171.

If you just want to advise about ongoing activity, you can either contact the Police Department or fill out and submit the online Citizen Report Form.

11. How do I report issues with water service?

Please contact Public Works for all issues with City water including:

No water
Low water pressure
Water inside of your meterbox
Discolored tap water

The City of Lewiston does not provide water service for all homes in Lewiston. If you are a Lewiston Orchards Irrigation District (LOID) customer, you will need to contact them for assistance.

12. Where do I go to ask questions about or pay my utility bill?: The Utility Billing page has contact information as well as a list of ways to pay your bill including Online Bill Pay.

13. How do I report broken/damaged playground equipment?: Please contact Parks & Recreation with the park/field name and a description of the equipment and what the problem is.

14. How do I report concerns with buildings or unsafe structures?: Please contact Community Development - Building Services with the building address and a description of the concern.

15. Where do I report issues with the Cemetery?: Please contact Parks & Recreation - Cemetery to report your issue.

16. Where can I get more information about City Code?

Lewiston City Code can be viewed here.

For any specific questions or concerns, please contact the City Clerk.

17. How do I report a fallen branches or other tree issues?

The City of Lewiston only picks up branches that have fallen onto City streets. If a branch is on your property, it is your responsibility to remove and dispose of it.

To report a branch/tree on a City street, please contact Public Works.

If you have general questions about trees or issues with trees at City Parks, contact Parks & Recreation - Urban Forestry.

18. Who do I contact about a broken garbage/recycling/yard waste cart?: Please contact Sunshine Disposal and Recycling at 208-743-4075.

19. Who do I contact if my garbage/recycling/yard waste cart wasn't picked up/emptied?: Please contact Sunshine Disposal and Recycling at 208-743-4075.

20. How can I request an ambulance for standby at a location or event?: Please contact the Fire Department to provide details or fill out this form to make an electronic request.

21. How do I request a fire extinguisher class or other safety education?

Please contact the Fire Department or fill out this form to make an electronic request.

Services are not available during the month of October or the 1st week of all other months.

Requests must be made with at least 1 week of advanced notice.

Services are available Monday-Friday from 9:00am to 4:00pm

22. How do I request juvenile firesetter counseling?: Please contact the Fire Department to provide details or fill out this form to make an electronic request.

23. How can I request a Fire Department vehicle for display?: Please contact the Fire Department to provide details or fill out this form to make an electronic request.

24. How do I request a tour of the Police or Fire department?

To request a police station tour, please contact the Police Department and provide the name of your group and the date you would like to tour.

To request a fire department tour, please contact the Fire Department or fill out this form to make an electronic request.

25. How do I report a missing or damaged traffic sign?: Please contact Public Works to report issues with traffic signs.

26. How do I make a street sweeping request?

Please contact Public Works with the location of your request and the type of debris that needs cleaned up.

General street sweeping is on an as needed bases as determined by the Department and therefor no year round schedule exists. The Department does provide a once a year schedule, it can be found on the City’s website.

27. How do I report clogged storm drains and other related issues?

Please contact Public Works with all issues and questions related to storm drains.

More information about storm drains can be found on the Stormwater Services page.

▼
Transit

Show All Answers

1. Can I bring my bicycle on the bus?: Yes! Our bike racks hold two bicycles on a first-come, first-serve basis. Passengers are required to load and unload.

2. Do I have to pay extra when I change buses or transfer?: It is always free to transfer from one route to another, or from Lewiston Transit to the PBTA bus system. When you get on the bus and you have to change buses, let the driver know that you will need a transfer slip. You will have to pay for your return trip.

3. Do you offer discounted transit rates for the disabled?: Yes. Riders that qualify can receive a 50% discount via our half-fare pass. More information is available on the website or you can call or stop by the dispatch office.

4. How much does it cost to ride the transit services?: Please see the Ride The Valley website for current fares.

5. What are Transit's hours of operation?: Monday through Friday from 6 am to 7 pm and Saturday 9 am to 3 pm.

6. What type of transit services are available?

Fixed-Route Service

We are Lewiston’s city bus and our two fixed-routes travel the same route and the same roads each trip. Our East Route and West Routes run hourly figure eights, covering most of the city including Downtown and the Orchards. We also make connections with Appaloosa Express and the PTBA for destinations east and west of Lewiston.

Paratransit Service

For those unable to access our fixed-route bus service due to a disability, we offer Paratransit or curb-to-curb bus service. Individuals must qualify in advance under federal guidelines.

7. What’s the best way to get information about Lewiston Transit’s Bus System?: Visit the Transit Department’s website to see maps and schedule times for Lewiston and the LC Valley. We also offer free travel training if help is needed in learning how to ride the bus.

8. Where are transit services provided?

Lewiston’s East Route - Covers the east side downtown, East Lewiston, and the east side of the Orchards. It connects with the PTBA (Clarkston and Asotin) and The Appaloosa Express Transit Systems at the Lewiston Community Center.
Lewiston’s West Route - Covers the west side of downtown and up into the west side of the Orchards including the airport. It connects with the East Route at Winco every 30 minutes.
To Clarkston and Asotin, WA - We connect hourly with Asotin County PTBA bus system (Blue Line) at the Lewiston Community Center to take riders to Clarkston and Asotin.
To Orofino, ID and beyond - We connect with Appaloosa Express Transit at stops in North Lewiston and the Lewiston Community Center daily to take people to:
- Greer
- Kamiah
- Kooskia
- Lapwai
- Lenore
- Orofino

9. Where can I get help with Transit related questions?: Visit the Transit Department’s website to see maps and schedule times, or call 208-298-1340 or 208-298-1341. You can buy passes at our office, located at:
215 "D" Street
Lewiston, ID83501

10. Will the bus pick me up if I am not at a bus stop?: Yes, it will, if you are on the correct side of the street - just wave both arms so the driver knows you want the bus to stop for you. This is called a "flag" stop. Note that the bus will stop at the first safe location.

▼
Utility Billing

Show All Answers

1. Where do I go to ask questions about or pay my utility bill?: The Utility Billing page has contact information as well as a list of ways to pay your bill including Online Bill Pay.

2. How do I request a trash can or upgrade my trash can size?: You can request a trash can or change your current trash can size by calling the Utility Billing Department at 208-746-3671.

3. What are acceptable recyclable items?

The 2020 Recycling Calendar and recyclable items list is available online.

With Single-stream recycling, you no longer need to separate your recyclables. The following are acceptable recyclable items:

Aluminum cans, foil and trays. Steel and tin cans. Please rinse all containers. Labels are okay.
Paper products such as:
- Catalogs
- Cereal boxes
- Flattened cardboard
- Junk mail
- Magazines
- Newspaper
- Office paper
- Paper grocery bags
- Phonebooks
- Other paper cartons
Plastic household containers. Please rinse and remove caps. Labels are okay. No containers that contained motor oil or other hazardous waste.

Do not put the following in your recycling cart:

Batteries
Electronics
Fluorescent bulbs
Glass
Hazardous waste
Medical waste
Plastic bags
Styrofoam

4. Who do I contact about a broken garbage/recycling/yard waste cart?: Please contact Sunshine Disposal and Recycling at 208-743-4075.

5. Who do I contact if my garbage/recycling/yard waste cart wasn't picked up/emptied?: Please contact Sunshine Disposal and Recycling at 208-743-4075.

6. Why should I beware of running toilets?

Quick repairs to running or leaking toilets could save you from receiving a large water bill. A standard 1.5-gallon toilet takes approximately 30 seconds for the tank to refill from a standard flush which is 3 gallons per minute. If your flapper valve is open and the tank is constantly draining a loss of 60 gallons per hour would equal 1,440 gallons per day.

If you did not have the toilet repaired for 30 days there could be as much as 43,200 gallons or 57.75 cubic feet of water lost and at $2.71 per cubic foot your water bill would increase by about $156.50 So if you notice a problem, get it fixed quickly.

Categories

▼ City Clerk

▼ Community Development

▼ Fire Department

Fire Code Requirements

▼ High Reservoir Restoration Project Timeline

▼ Human Resources - Employment

▼ Human Resources - Retirement

Other Options

Legacy Tree

▼ Lewiston Library

▼ Parks & Recreation

▼ Parks & Recreation - Cemetery

Planting

The City’s Authority

▼ Police Department

Review Process

Attorneys

Accepted Items

Unaccepted Items

▼ Police Department - Animal Control

Documents & Fees

▼ Police Department - Parking & Traffic Tickets

▼ Police Department - Reporting

Personal Information

▼ Public Works

▼ Public Works - Sanitation

Acceptable Items

Unacceptable Items

▼ Public Works - Stormwater

▼ Public Works - Street / Traffic Maintenance

▼ Public Works - Wastewater

▼ Public Works - Water

Brownish Tint

White / Milky Color

Contact Information

Wells

Daily Production

Reservoirs

▼ Report an Issue/Make a Request

▼ Transit

Fixed-Route Service

Paratransit Service

▼ Utility Billing

Live Edit

▼
City Clerk

▼
Community Development

▼
Fire Department

▼
High Reservoir Restoration Project Timeline

▼
Human Resources - Employment

▼
Human Resources - Retirement

▼
Lewiston Library

▼
Parks & Recreation

▼
Parks & Recreation - Cemetery

▼
Police Department

▼
Police Department - Animal Control

▼
Police Department - Parking & Traffic Tickets

▼
Police Department - Reporting

▼
Public Works

▼
Public Works - Sanitation

▼
Public Works - Stormwater

▼
Public Works - Street / Traffic Maintenance

▼
Public Works - Wastewater

▼
Public Works - Water

▼
Report an Issue/Make a Request

▼
Transit

▼
Utility Billing