Utility Billing

About

The Finance staff in charge of Utility Billing are responsible for the preparation, processing, and collection of monthly billings cycle for water, sewer, and sanitation accounts.

Billing

Monthly bills should be received on or around the 1st of each month and are due by the 15th of each month.

**Attention**

Effective August 7, 2021 all customers using Customer Self Service (CSS) to view and pay their utility bills will have to re-register accounts due to a software upgrade.  Old CSS login information is no longer valid.   

For full instructions on registering a new account and linking your utility billing account(s), please click the following link:
CSS Registration Instructions (PDF) 

To continue, click here:  ONLINE BILL PAY (CSS)

Applications & Forms

  1. Owner Agreement (PDF)
  2. Request for Adjustment (PDF)
  3. Temporary Suspension of Service (Fire) (PDF)
  4. Temporary Suspension of Service (PDF)

My Account

  1. Account Information Update Form (PDF)
  2. Sign Up For Auto Bill Pay (PDF)
  3. CSS Registration Instructions

Utility Billing Information

  1. Citizen Self Service Registration (PDF)
  2. CSS Registration Instructions
  3. Customer Service Policy (PDF)
  4. Utility Statement Backer (Current) (PDF)
  5. Utility Statement Backer (Past Due) (PDF)
  6. Water Conservation Tips (PDF)